Prices on the website are for a 6hr. rental delivery is between $10-$30. Remember prices do not include sales tax.
These are our service areas Oviedo, Chuluota, Casselberry, Winter Springs, Winter Park (32792 only), Geneva, Fern Park, Maitland, Lake Mary Sanford, Longwood (32826 only), Orlando only these zip codes 32820, 32816, 32828, 32817, 32826. This is our entire delivery area
No. We arrive early to set up so you get the entire rental time to play. Delivery is 1-2 Hrs. before your start time. Delivey charges range from $10-$30
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day before to confirm that someone will be at the party location.
No. The jump should be clean when you get it. Oviedo Bounce A Roo cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We set up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks require a certificate of insurance from us. There is a $50 fee for park deliveries.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
7 days or more before your event a full refund is given. 1-6 days before your event a rain check is given for a future rental. 24 hours or less no refund or rain check is given. If delivery is accepted there are no refunds or rain checks due to weather conditions
Yes all orders require a $25 Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), we must be notified in advance if we are setting up on asphalt, and concrete Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.. We also no not set up wet units in dirt.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.